INTERNET MARKETING AS A TOURISM BUSINESS COMPONENT IN THE CONTEXT OF SMART ECONOMY
Keywords:globalization, tourism industry, Tourism 3.0, cloud technology, Internet marketing, digitalization of the economy, business model
The article discusses the contemporary issues related to the application of Internet marketing tools in tourism business along with estimating the growth rates of the global cloud computing and hosting market for 2010–2020 and analysing its structural and functional changes in different time periods. Modern tourism industry is viewed as a highly dynamic and fast-growing sector that not only adapts to market needs but also demonstrates new business practices using advanced cloud technology and business models. A special emphasis is put on the argument that the high growth rates of cloud technologies in recent years have been underpinned by the need to use an integrated database to manage business processes in tourism industry. The study provides insights into modern subject areas and marketing research objectives in the context of tourism digitalization as well as explores the fundamental change in the environment, settings and business patterns of tourism sector actors from the Internet marketing perspectives. The authors also present a concept of a system approach to information, technological and marketing support of a tourist product in the framework of business globalization. The findings justify the need to develop up-to-date strategic solutions by tourism enterprises with a focus on advanced knowledge practices in the context of the COVID-19 pandemic subject to the evolution of digital tools in tourism. The study offers an overview of the European Tourism 3.0 policy which provides for its consistent implementation in the concept of the national sustainable development along with identifying the relationships between the key factors to ensure the effective response of the tourism market actors to global competition challenges using Internet technologies. In addition, the article discusses particular applied aspects of tourism startups that have developed effective cloud technologies as well as demonstrates rapidly growing public value of startups and electronic industry advances as innovative idea generators in the tourism industry.